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The Association of Credit Professionals

Waters and Gate Bespoke Training Courses

Bespoke Credit Control, Finance and Credit Management Courses

Waters & Gate specialises in providing professional business courses which cover credit control, finance and credit management. We do understand that in business, you may not have much time to attend courses, therefore our flexible programme offers lunch-time, half day, full day, two day and three-day courses.

Our training manager, Allan, has more than 20 years of experience in recoveries and credit management training and he has worked for some of the largest companies in the UK including HSBC, Zurich Insurance, 118 118 and Future Publishing.

Our unique service

Waters and GateWe keep it simple: one price regardless of the number of delegates and all our prices are per course.  Is there anyone else in your organisation who could benefit from attending the course? Training your sales and customer service staff in credit control can help to reduce bad debtors and because we come to you, that means no travelling costs or wasted time away from the office. We can even bring the projector and screen, you just provide the venue.

All our material is custom built for each client, this allows us to develop bespoke training courses tailored to your needs and means that you get the most out of your course. Real skills you can use in your business and because our in-house training is custom built for you, we can focus on what your staff need most: real, useable training and advice.

Delegates can bring real-life problems to our courses, so we can build solutions together, we can review your company's policies, procedures, terms and conditions and dunning letters. All this practical experience helps your staff to learn how to manage situations and to provide a truly top-class service to your clients.

Once delivered, the course, with all its content, belongs to you and we will provide you all the training materials, so you can provide refreshers, or fit it into your induction training for new staff. A great HR asset to have.

In addition, we offer a 30-day follow-up support service. Whether it's advice on a live issue or a question about the course, our post-training support can help bridge that gap between the training room and the office. Get in touch with us to find out more about our different packages.

Waters & Gate are a successful UK-based debt collection company, with many years of collection experience, and what we teach are the proven techniques based on our experiences collecting unpaid debts.