Ethics are at the heart of everything we do in Credit Management and the Association of Credit Professionals aims to raise professional standards amongst its members by defining minimum standards of professional conduct.
This code is binding on all Members of the Association of Credit Professionals without exception.
Members must uphold the highest levels of integrity, dignity, and honour of the Credit Profession in all their professional dealings.
Members must conduct themselves honestly and honourably, and expect our clients and suppliers to do the same.
Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.
Agreements and contracts reflect integrity and should never be breached by either party.
The free exchange of credit information must be based upon confidence, cooperation, reciprocity and confidentiality.
Members should cooperate for the benefit of all in adjustment or liquidation or insolvent estates or companies.
Members must render all possible assistance to honest debtors who become insolvent and treat all customers fairly and with consideration. Cooperation, fairness, and honesty must dominate in all insolvent debtor proceedings.
Members shall not falsify their qualifications or permit misrepresentation of their qualifications. They shall not misrepresent or exaggerate their responsibility in or for the subject matter of prior assignments.
Members shall never knowingly make oral or written misrepresentations or dishonest or misleading statements to anyone for personal gain or competitive advantage.
Members are required to comply with all applicable governmental laws, rules and regulations of the countries in which we operate.
Members should seek professional advice before acting if they are in doubt over the correct interpretation or the consequences of laws and regulations.
Any Member deemed to have knowingly breeched this code may be liable to permanent expulsion from the Association of Credit Professionals.
Anyone wishing to lodge a complaint about a member who they believe may be in breach of this Code may do so in writing to the Chairman or Executive Vice Chair.