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The Association of Credit Professionals

IACP Level 3 Certificate

Certificate in Credit Management

Delivered through Blended Learning you study two subjects per term, terms run from February to May with exams in June and September to December with exams in January. On successful completion you will receive your Certificate in Credit Management awarded by the Irish Association of Credit Professionals. The two subjects covered in the term that runs from February to May are "Trade and Consumer Collections" and "Law"

Trade and Consumer Collections - Covers everything from the right approach to every call to negotiations skills to creating a funnel to help you manage the collection process. This module will give you an insight into the different personality types and the very best way to communicate with everyone you come in contact with. The purpose of the collection module is to get the money and keep the customer, and to learn the very latest communications techniques to make you more effective.

Law - gives you an overview of the Irish legal system - how it works and more importantly how you can make it work for you. This course introduces you to the language of law and you will gain a better insight into how the Law came about, the constituent parts and the details on the area of Contracts and Tort.

The two subjects that are covered between September and December are:

Credit Risk Assessment - Discover all the factors you have to take into account when granting credit, either to businesses or consumers. Get a deep understanding of Financial Accounts and how you can read and interpret them clearly. You will also receive tools to help you rank your customers as a result of bringing financial ratios to life. You will learn about the most important number of all that seldom appears on any report.

Credit Management - Sets out the various stages of credit from start to finish and looks at all the factors required to make it work smoothly including a clear written credit policy and guidelines as how to implement it, proper terms and conditions that serve the business, proper account opening procedures and ongoing credit vetting to ensure the ongoing security of the

To reserve your place contact Mary today on 01 659 9466. This course is run through Blended Learning which is a mix of Classroom (Two Saturday mornings) Home study, Online tests, short tests and assignments.

Irish Credit Management Training,
121 Lower Baggot Street, Dublin 2
Tel 01 659 9466 Fax 01 659 9401 Email: [email protected]